MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS /

MULTIFUNCTIONAL DIGITAL SYSTEMS

Fingerprint Authentication

Function

Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of Toshiba Tec

Corporation.

Preface 3

0.Preface

Thank you for purchasing our product.

This manual describes how to use the fingerprint authentication function.

Read this manual so that you can fully understand this function to use it effectively.

 How to read this manual

 Symbols in this manual

In this manual, some important items are described with the symbols shown below. Be sure to read these items

before using this equipment.

 Target audience for this manual

This is a manual that is aimed at general users and administrators.

 Model and series names in this manual

In this manual, each model name is replaced with the series name as shown below.

 Screens in this manual

In this manual, Windows 10 is taken for explanation purposes to describe the screens and operation procedures in

Windows.

The details on the screens may differ depending on your model and how the equipment is used, such as the status of

the installed options, the OS version and the applications.

Indicates a potentially hazardous situation which, if not avoided, could result in death, serious

injury, or serious damage, or fire in the equipment or surrounding objects.

Indicates a potentially hazardous situation which, if not avoided, could result in minor or

moderate injury, partial damage to the equipment or surrounding objects, or loss of data.

Indicates information to which you should pay attention when operating the equipment.

Describes handy information that is useful to know when operating the equipment.

References describing items related to what you are currently doing. See these references as

required.

Model name Series name

e-STUDIO2020AC/2520AC/2021AC/2521AC e-STUDIO6525AC Series

e-STUDIO2525AC/3025AC/3525AC/4525AC/5525AC/6525AC

e-STUDIO2528A/3028A/3528A/4528A/5528A/6528A e-STUDIO6528A Series

e-STUDIO6526AC/6527AC/7527AC e-STUDIO7527AC Series

e-STUDIO6529A/7529A/9029A e-STUDIO9029A Series

4 Preface

 Terms in this manual

The major terms of the fingerprint authentication functions used in this manual are as below.

 Fingerprint image

This is image data of a fingerprint scanned by a fingerprint reader. After a fingerprint template is created, the

fingerprint image is deleted without it being stored in the equipment.

 Fingerprint template

This is a file created with a method which compliant with an international biometric standard (ISO19794-2) by

extracting minutiae from a fingerprint image of a registered user. This is registered in the equipment as a file to be

used for collating a fingerprint. No fingerprint image can be reconstructed from the fingerprint template.

 Fingerprint database

This is a user information group for logging into the equipment. Each fingerprint template is linked. The fingerprint

database does not include fingerprint templates.

 Trademarks

For trademarks, refer to the Safety Information.

CONTENTS 5

CONTENTS

Preface................................................................................................................................................. 3

Chapter 1 Using Fingerprint Authentication Function

Fingerprint Authentication Function....................................................................................................... 8

Fingerprint Authentication Mode................................................................................................................................ 8

Logging into the equipment........................................................................................................................................ 9

Restrictions .................................................................................................................................................................. 9

Fingerprint Authentication Function Setting ......................................................................................... 10

Fingerprint authentication setting............................................................................................................................ 10

Using Fingerprint Authentication Function............................................................................................ 13

Registering the fingerprint ........................................................................................................................................ 13

Logging into the equipment by fingerprint authentication .................................................................................... 14

Deleting the registered fingerprint ........................................................................................................................... 18

Troubleshooting ................................................................................................................................. 20

INDEX .......................................................................................................................................................... 21

6 CONTENTS

1.Using Fingerprint Authentication Function

Fingerprint Authentication Function....................................................................................8

Fingerprint Authentication Mode..........................................................................................................................8

Logging into the equipment..................................................................................................................................9

Restrictions ............................................................................................................................................................9

Fingerprint Authentication Function Setting ......................................................................10

Fingerprint authentication setting......................................................................................................................10

Using Fingerprint Authentication Function.........................................................................13

Registering the fingerprint ..................................................................................................................................13

Logging into the equipment by fingerprint authentication ..............................................................................14

Deleting the registered fingerprint .....................................................................................................................18

Troubleshooting...............................................................................................................20

8 Fingerprint Authentication Function

0.Fingerprint Authentication Function

This function is for logging into the equipment by identifying a user using a connected fingerprint reader.

When a fingerprint is registered, its image scanned by a fingerprint reader is converted into a fingerprint template and

is stored in an internal storage device of the equipment. When fingerprint authentication is performed, a fingerprint

image scanned by a fingerprint reader is converted into a fingerprint template in the memory of the equipment. The

fingerprint template is collated with the one linked with the fingerprint database registered beforehand. When the

fingerprint matches, the user can log into the equipment.

 To use the fingerprint authentication function, the installation of a fingerprint reader in an equipment is required.

For details, contact your service representative.

 Do not disconnect the USB cable connecting the fingerprint reader and the equipment while fingerprint

authentication or its setting is being performed. Data may be corrupted.

 A fingerprint image scanned by a fingerprint reader is converted into a fingerprint template in the memory of the

equipment, but not is stored in it. Personal information related to a fingerprint will not be leaked from a scanned

fingerprint image.

 If a fingerprint having rarely similar characteristics has already been registered, authentication may fail or another

user may be identified. Therefore, this fingerprint authentication does not guarantee the complete identification

and collation of the person. Moreover, if there is very little characteristic information for a fingerprint, user

identification may be rejected, causing authentication to fail even though the user is the actual person registered

for the operation. Toshiba Tec Corporation will not be responsible for any damages caused by an authentication

failure and the use by a third person.

 This function is not available in some regions.

Hamster Pro, Hamster Pro10 or Hamster Pro20 by SecuGen is recommended for a fingerprint reader. For details on

how to use the fingerprint reader and scan a fingerprint, read its manuals and use it properly in accordance with the

description.

 Fingerprint Authentication Mode

You can choose the method between two types of Authentication Modes.

The Authentication Mode method is set from TopAccess by logging into it with the administrator privilege.

 P.10 “Fingerprint authentication setting”

 1 to 1 Authentication

This is the method to specify the user registered in the equipment with pinpoint accuracy at the shortest period. Enter

the user name in the authentication screen displayed on the touch panel and place the user’s finger on a fingerprint

reader.

 1 to N / Filter Authentication

This is the method to specify the user by collating the ones in the fingerprint database in the equipment. Place the

finger on a fingerprint reader without entering the user name in the authentication screen displayed on the touch

panel.

In addition, the authentication period can be shortened by narrowing the users in the fingerprint database by entering

the first letter of the user name.

For the 1 to N / Filter authentication, it is recommended to run it by registering up to 100 users.

1.Using Fingerprint Authentication Function

Fingerprint Authentication Function 9

Using Fingerprint Authentication Function

 Logging into the equipment

By following the instructions displayed on the touch panel, place the finger used for the registration on the fingerprint

reader.

The authentication screen displayed on the touch panel differs depending on the authentication mode selected in

[User Authentication Setting] on TopAccess. For details of the authentication mode, ask your administrator.

 Two-step authentication

In addition to the fingerprint authentication, you can log into the equipment by two-step authentication by means of

the combination of different authentication settings such as PIN Code and IC Card ones.

Fingerprint Authentication and Mobile Authentication modes cannot be used together.

 Restrictions

The following are restrictions to the features of this equipment when the fingerprint authentication function is used.

 External authentication such as Windows domain or LDAP authentication cannot be used.

 When [Enable] is set for [Shared User Management] of [User Authentication Setting] in [Authentication] under

[Security] of the [Administration] on TopAccess, the fingerprint template is not included in data to be synchronized.

To carry out fingerprint authentication in multiple units of the equipment, register fingerprints in each one.

However, if the user whose fingerprint has been registered is removed from the secondary equipment with the

synchronization performed, the fingerprint template is also deleted.

 When a fingerprint reader is being connected to the equipment, it will not be shifted into the Super Sleep mode.

10 Fingerprint Authentication Function Setting

0.Fingerprint Authentication Function Setting

The setting for logging into the equipment by using the fingerprint authentication function can be configured from

TopAccess.

It is required to log into TopAccess with the administrator privilege. For details on how to operate TopAccess, see the

reference below:

Operator’s Manual for TopAccess

 Fingerprint authentication setting

Log into TopAccess with the administrator privilege and select [Administration] > [Security] > [Authentication] >

[Fingerprint Authentication setting]. Then configure the necessary settings.

Card reader is required for authentication using an IC card and mobile terminal. For details, contact your service

representative.

1.Using Fingerprint Authentication Function

Fingerprint Authentication Function Setting 11

Using Fingerprint Authentication Function

Item name Description

1 Enable Guidance Screen Selects [Fingerprint Authentication] to display the guidance screen on the

log-in screen on the touch panel of the equipment.

When [1 to 1] is set for [Authentication Mode], the fingerprint authentication

guidance screen is displayed even if another such as IC Card, Mobile or PIN

Code authentication is enabled.

When the [Require Fingerprint] check box of [Card Authentication Setting] is

selected, the IC card authentication guidance screen is displayed even if

[Fingerprint Authentication] is selected for Enable Guidance Screen.

2 Fingerprint Authentication Selects [Enable] to use the fingerprint authentication function.

When [Disable] is selected, logging into the equipment will fail even if the

finger registered is placed on a fingerprint reader.

3 Authentication Mode Selects the fingerprint authentication method.

 [1 to 1]

 P.8 “1 to 1 Authentication”

 [1 to N / Filter]

 P.8 “1 to N / Filter Authentication”

4 Auto Change Login User Selects [Enable] to make the setting so that the log-in user is switched if the

equipment has already been logged into by another user.

 P.16 “Logging into the equipment by authentication with fingerprint

overwritten”

5 Require PIN Code Selects this check box to perform two-step authentication using a PIN Code

together.

Even if the [1 to 1] check box is selected for [Authentication Mode], the

fingerprint authentication guidance screen for [1 to N / Filter] is displayed.

6 Fingerprint Registration Screen Selects [Enable] to configure [Fingerprint Registration] on the User Account

screen displayed on the touch panel.

The fingerprint of the user logged into the equipment from the Fingerprint

Registration screen on the touch panel can be registered and deleted.

7 Fingerprint Registration

Accuracy

Selects the accuracy of the fingerprint registered to the equipment from

[Low], [Middle] or [High].

When [High] is selected, fingerprint template with a high authentication

accuracy are registered.

8 Guidance screen when

Fingerprint is not registered

Selects [Enable] to make the Fingerprint Registration screen displayed

when authentication is performed by a user whose fingerprint is not

registered.

To register the fingerprint, follow the instruction on the screen displayed by

pressing [Fingerprint Registration].

9 Fingerprint Authentication

Accuracy

Selects the authentication accuracy from [Low], [Middle] or [High] when the

fingerprint image scanned at the time of logging in is collated with the

registered fingerprint template.

[Low]: The fingerprint of the person in charge becomes easy to be identified;

however, that for another person also becomes easily identifiable.

[High]: Impersonation by another user can be strictly prevented; however,

the actual person in question tends to be rejected.

1.Using Fingerprint Authentication Function

12 Fingerprint Authentication Function Setting

 If fingerprint authentication is also performed during IC card authentication, select the [Require Fingerprint] check

box of [Card Authentication Setting].

 The fingerprint template and fingerprint database are not included in exported files. If the user whose fingerprint

has been registered is removed during the import, the fingerprint template is also deleted.

 The fingerprint template is included in the data backed up and restored files.

 The fingerprint authentication setting, fingerprint template and fingerprint database are included in clone files

created by means of the cloning function. The fingerprint template and fingerprint database are included in the

[User Management] category of the clone file. The fingerprint authentication setting is included in the [Security]

category of the clone file.

Using Fingerprint Authentication Function 13

Using Fingerprint Authentication Function

0.Using Fingerprint Authentication Function

You can register the fingerprint, perform the login operation using fingerprint authentication and delete the

registered fingerprint from the touch panel of the equipment.

 Registering the fingerprint

In order to log into the equipment by means of fingerprint authentication, registration of the user’s fingerprint is

necessary.

To register the fingerprint, use a fingerprint reader.

[Enable] is required to be selected for [Fingerprint Registration Screen] on TopAccess.

Log into the equipment by means of the authentication method configured in it.

Press the user name displayed on the upper side of the screen.

Press [Fingerprint Registration] on the User Account screen.

Press [Registration] on the Fingerprint Registration screen.

Press [Cancel] to stop the registration.

 When the registration has failed, remove your finger from the fingerprint reader and press [OK]. Place your finger

again and reattempt the registration.

 It is recommended to register the fingerprint for 2 fingers per one user. If the registered fingerprint cannot be

identified, register it again or do so for a different fingerprint.

 A fingerprint which is the same as one already existing cannot be registered.

 When [Enable] is selected for [Guidance screen when Fingerprint is not registered] on TopAccess and a user whose

fingerprint is not registered attempts to log into the equipment, a message promoting the registration of a

fingerprint is displayed. Register the fingerprint by following the instructions on the screen.

1.Using Fingerprint Authentication Function

14 Using Fingerprint Authentication Function

 Logging into the equipment by fingerprint authentication

Place the finger used for the registration on the fingerprint reader. Once authentication has succeeded, the

equipment becomes operable.

The procedure to log into the equipment differs depending on the fingerprint authentication settings.

For details of the fingerprint authentication settings, ask your administrator.

 P.14 “Logging into the equipment by the fingerprint authentication guidance screen”

 P.15 “Logging into the equipment by two-step authentication”

 P.16 “Logging into the equipment by authentication with fingerprint overwritten”

 P.16 “Logging into the equipment by user authentication in each function”

 Logging into the equipment by the fingerprint authentication guidance screen

When the fingerprint authentication guidance screen is displayed, enter the user name and place the finger used for

the registration on the fingerprint reader.

To make this screen display, [Fingerprint Authentication] is required to be selected for [Enable Guidance Screen] on

TopAccess.

For details about the setting, see the reference below:

 P.10 “Fingerprint authentication setting”

1.Using Fingerprint Authentication Function

Using Fingerprint Authentication Function 15

Using Fingerprint Authentication Function

 Logging into the equipment by two-step authentication

You can log into the equipment using IC Card authentication or PIN Code authentication together while fingerprint

authentication is being carried out.

Perform authentication by following the instructions on the screen.

 Only IC Card authentication and PIN Code authentication can be used together with fingerprint authentication. Any

other types of authentication are not available.

 If there is no fingerprint, register one by logging into the equipment with the user name and password entered.

IC Card authentication

Pass an IC card over a card reader and place the finger on the fingerprint reader. Authentication is performed.

PIN Code authentication

Place the finger on the fingerprint reader. Enter a PIN code from the PIN code entry screen and press [OK].

Authentication is performed.

1.Using Fingerprint Authentication Function

16 Using Fingerprint Authentication Function

 Logging into the equipment by authentication with fingerprint overwritten

By selecting [Enable] for [Auto Change Login User] on TopAccess, a user who has already logged into the equipment

with fingerprint authentication will be forcibly logged out when another user attempts fingerprint authentication in

order to log into that equipment, the login user can be changed as a result.

For details about [Auto Change Login User], see the reference below:

 P.10 “Fingerprint authentication setting”

[HOME] screen which another user is being logged in

When the user name entry screen is displayed after your finger is placed on the fingerprint reader, enter the user name

and press [OK].

 Logging into the equipment by user authentication in each function

When [Enable] is selected for [User Authentication According To Function], you can log into the equipment with

fingerprint authentication after the function button displayed on the touch panel is pressed.

For details about [User Authentication According To Function], see the reference below:

Operator’s Manual for TopAccess

When your finger is placed on the fingerprint reader while the Home screen is displayed

When the [1 to 1] check box is selected for [Authentication Mode], enter the user name to log into the equipment.

1.Using Fingerprint Authentication Function

Using Fingerprint Authentication Function 17

Using Fingerprint Authentication Function

When your finger is placed on the fingerprint reader after the function is selected on the Home screen

The specified screen is displayed.

When the [1 to 1] check box is selected for [Authentication Mode], enter the user name and place your finger on the

fingerprint reader to log into the equipment.

E.g.: When [Scan] is pressed

E.g.: When [Fingerprint Authentication] is

selected for [Enable Guidance Screen] and the [1

to N / Filter] check box is selected for

[Authentication Mode]

1.Using Fingerprint Authentication Function

18 Using Fingerprint Authentication Function

 Deleting the registered fingerprint

You can delete fingerprints registered in the equipment on the touch panel or TopAccess.

 Deleting the fingerprint template on the touch panel

 P.18 “Deleting from the touch panel”

 Deleting the fingerprint template on TopAccess

 P.19 “Deleting the fingerprint template”

 P.19 “Deleting only a log-in user’s own fingerprint templates”

 Deleting from the touch panel

Only a user’s own fingerprint templates logged into the equipment can be deleted.

Log into the equipment by means of the authentication method configured in it.

Press the user name displayed on the upper side of the [HOME] screen.

Press [Fingerprint Registration] on the User Account screen.

Press [Delete] on the Fingerprint Registration screen.

Press [OK] on the Fingerprint Deletion screen.

All fingerprint templates for the user logged into are deleted.

Press [Cancel] to stop the operation and return to the [HOME] screen.

Press [OK].

The User Account screen is displayed.

For details about [Fingerprint Registration Screen], see the reference below:

 P.10 “Fingerprint authentication setting”

1.Using Fingerprint Authentication Function

Using Fingerprint Authentication Function 19

Using Fingerprint Authentication Function

 Deleting on TopAccess

The registered fingerprint templates can be deleted on TopAccess.

Deleting the fingerprint template

The registered fingerprint templates can be deleted by each user.

All fingerprint templates registered for one user are deleted.

For details on how to use TopAccess, see the reference below:

Operator’s Manual for TopAccess

Log into TopAccess with the administrator privilege (access policy mode).

Click the [User Management] and [User Accounts].

On the User Accounts screen, select the user whose fingerprint templates are deleted.

Click [Delete Fingerprint].

The fingerprint templates for the selected user will be deleted.

When all the registered fingerprint templates are to be deleted in one operation, click [Delete All Fingerprint] on the

User Accounts screen.

Deleting only a log-in user’s own fingerprint templates

You can delete your own fingerprint templates.

From the [My Account], click [Delete Fingerprint] on My Account screen.

20 Troubleshooting

0.Troubleshooting

When a trouble or error has occurred, a message is displayed on the touch panel. Moreover, the operation status is

recorded on Messages Log on TopAccess. If you encounter a problem, check the message and log to solve it. If you do

not know problem status and corrective actions, ask your administrator. As for any trouble in the fingerprint reader,

check its operator’s manual, too.

Error

code

Error message Description Corrective action

6073

72C1

Failed fingerprint

authentication.

Fingerprint

registration failed.

Fingerprint

authentication or

registration has

failed.

Authentication has failed since no fingerprint is registered or the

authentication accuracy of the scanned fingerprint is low.

 Place your finger again or use another finger to register it and

reattempt authentication. In the following cases, the

authentication accuracy becomes lowered and thus

authentication becomes difficult.

- The finger is stained or injured.

- The fingerprint reader is stained.

 When fingerprint authentication has failed, lower the level of

[Fingerprint Authentication Accuracy] on TopAccess.

72C2 Fingerprint

registration failed

because the same

fingerprint is

already

registered.

Fingerprint

registration has

failed.

The same fingerprint has already been registered.

72C4

72C6

Fingerprint

deletion failed.

Failed to delete all

fingerprints.

Fingerprint deletion

has failed.

The deletion of a fingerprint has failed due to an internal error

(internal storage device malfunction, database damage or

hardware error).

Contact your service representative.

72C9 Fingerprint DB

was corrupted.

This error message

is displayed.

A fingerprint database stored in an internal storage device is

corrupted.

Record the error log into TopAccess and attempt the recovery

automatically. (Up to 3 times) When the recovery has succeeded,

“Fingerprint DB was recovered.” is displayed.

When the recovery has failed, contact your service

representative.

72CB Fingerprint

template was

damaged.

This error message

is displayed.

An internal storage device is corrupted or a fingerprint template

file (fingerprint registered file) is broken.

Delete all or a part of registered fingerprints and register them

again.

When the reregistration has failed or this message remains

displayed, contact your service representative.

72CC Fingerprint

reading failed.

A fingerprint cannot

be scanned

correctly.

Check that the fingerprint reader is connected properly.

If the error still persists, the fingerprint reader may be broken.

Contact your service representative.

INDEX 21

INDEX

Numerics

1 to 1 Authentication ........................................................ 8

1 to N / Filter Authentication ............................................ 8

Authentication Mode ...................................................... 11

Auto Change Login User ................................................. 11

Card Authentication Setting........................................... 12

Deleting the registered fingerprint ................................ 18

Enable Guidance Screen................................................. 11

Error message ................................................................. 20

Fingerprint Authentication............................................. 11

Fingerprint Authentication Accuracy ............................. 11

Fingerprint database ........................................................ 4

Fingerprint image.............................................................. 4

Fingerprint Registration Accuracy ................................. 11

Fingerprint Registration Screen ..................................... 11

Fingerprint template......................................................... 4

Guidance screen when Fingerprint is not registered .... 11

IC Card authentication.................................................... 15

PIN Code authentication ................................................ 15

Require PIN Code ............................................................ 11

Two-step authentication .................................................. 9

22 INDEX

FC-2020AC/2520AC/2021AC/2521AC

FC-2525AC/3025AC/3525AC/4525AC/5525AC/525AC

DP-2528A/3028A/3528A/4528A/5528A/6528A

FC-6526AC/6527AC/7527AC

DP-6529A/7529A/9029A

OME210056B0

1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS /

MULTIFUNCTIONAL DIGITAL SYSTEMS

Fingerprint Authentication Function

Patent; https://www.toshibatec.com/en/patent/

R210220X9202-TTEC

Ver02 F Issued in Oct. 2023